At Neu Chic, we take pride in creating bespoke clothing tailored to your individual size and fit preferences. As each order is custom-made upon request, we do not keep ready-to-ship items in stock. Here’s what you need to know about our shipping process:
Order Processing Time: Once your order is confirmed and payment is received, our team begins crafting your unique piece. Please allow us 10-15 days for us to meticulously create and prepare your garment for shipment.
Shipping Method: We partner with trusted delivery services to ensure a safe and timely delivery to your doorstep.
Estimated Delivery Time: While we aim to deliver your order within the initial 10-15 days timeframe, unforeseen circumstances beyond our control (such as weather conditions or logistical delays) may occur. Rest assured, we work tirelessly to minimize any delays and keep you informed throughout the process.
Tracking Information: As soon as your order is dispatched, we provide you with tracking details via email or on your account dashboard so you can monitor its journey to you.
Address Accuracy: It’s essential to provide accurate shipping details during checkout. Tailormade Clothing is not liable for any delays or undelivered packages resulting from incorrect addresses provided by the customer.
Multiple Items Order: If you’ve ordered multiple items with different production times, we may ship them separately to ensure you receive each piece as soon as it’s ready, at no additional cost to you.
Order Modifications: Once an order is confirmed, modifications or cancellations might not be possible due to the personalized nature of our products and immediate production process. Please contact us immediately if changes are needed.
Should you have any inquiries or require further assistance regarding shipping, feel free to reach out to our customer support team @Neu.Chic@gmail.com.
Thank you for choosing Neu Chic for your fashion needs. We appreciate your patience and understanding as we create your unique garment with utmost care and precision.
